Refund policy

Return Policy – Limpia Celestial

At Limpia Celestial, we strive to provide the best quality products to our customers. However, due to the nature of our products, we do not accept returns on any items, including candles. All sales are final.

Damages and Issues

We take great care in ensuring your order arrives in perfect condition. If your item arrives damaged, defective, or if you receive the wrong product, please contact us immediately at limpiacelestial@outlook.com so we can evaluate the issue and provide a resolution.

Exceptions

While returns are not accepted, please feel free to reach out if you have any questions or concerns about your order. Our team is here to assist you.

European Union 14-Day Cooling-Off Period

For customers within the European Union, please note that the 14-day cooling-off period does not apply to non-returnable items such as candles or other products sold by Limpia Celestial.

We appreciate your understanding of our policy and your trust in Limpia Celestial. For any further inquiries, please contact us at limpiacelestial@outlook.com.